Best Rate Guarantee Policy
If you find a lower room rate on a publicly available competing website for the same hotel, the same dates, the same number of guests, the same room type with a similar view and room size, and include similar or additional value-added amenities (e.g., free breakfast), simply submit a Best Rate Guarantee Claim to us and we will match that lower rate with extra benefits;-
- Free room upgrade and subject to room availability
- If member finds lower available rate elsewhere compared with member’s booking through hotel website, grandecentrepointhotels.com, we will match it and offer a 5% discount to the member.
- Member’s claim must be submitted with an existing reservation at least 48 hours prior the standard check-in time at the applicable hotel. The Hotel reserves the right to change the terms, conditions, and notices.